What to Expect

Doctor Checking Patients HearingCustomized Care & Solutions

We realize you’ve arrived at an important decision in your life – to reconnect with the world around you. Our personalized approach reflects that.

Our Vision

We will set the standard of excellence for “The Patient Journey” in hearing wellness. Our mission is driven by the needs of our patients and our commitment to serve them.

Our Quality Policy

We are committed to providing the highest possible quality of care for your vital sense of hearing. Our commitment extends to our Quality Policy, which is designed to ensure all aspects of your journey to better hearing are supported by compassionate personal care and state-of-the-art technology.

  • A complete visual and diagnostic hearing screening.
  • A complete Lifestyle Assessment is given to understand your daily hearing environments.
  • Verification of audibility on all hearing aid fittings to ensure the best hearing correction possible.
  • Provide a comprehensive counseling and aural rehabilitation program to maximize the benefit of your hearing aids.
  • Effective binaural hearing solutions. Our health and safety policy demands that patient safety is paramount in our application of technology.

Follow-Up Care and Service

We are committed to enhancing your satisfaction through the delivery of comprehensive care and service that consistently conforms to your expectations.

  • 30-day evaluation period standard on all hearing aid fittings. (45-day for CA, WI, NM & MN)
  • 60-day exchange period for a different size or style of hearing aids.
  • Comprehensive warranty plans include:
    • Unlimited cleaning and adjustment
    • Loss Protection up to 1-year
    • Corrosion and moisture protection
    • Remote fitting adjustments
    • Free software updates for the life of your hearing aids
  • Unlimited office visits and hearing aid evaluations while under warranty.
  • Loaner hearing aids may be provided if your hearing aids require factory repair and if there are loaners in stock.
  • Guaranteed trade-in value of your hearing aids.

We strive to continuously improve the performance, quality, and value of our products and services through innovation and technological excellence. We support you through the life of your hearing aids and guarantee a higher trade-in value of your hearing aids.

woman with ipad background

Customer Reviews

I can't say enough good things about this place. Mr. Mantooth takes his time to explain everything and answer any questions you may have and Christine is so very pleasant not to mention that I can hear again if you need hearing aids don't think about going anywhere else.

Donald Bulfin, on Google

The earbuds were changed to maybe help with the scratching feeling. So far so good. Great suggestion

Beverly Bryson, on Google

Everyone is extremely friendly, knowledgeable, and helpful. They care about your personal experience and try to make everything as simple as possible.

janice keith, on Google

Eddie takes his time to understands all your needs. He has never pushed us to purchase new hearing aids, although my husband's hearing aids are nearing their peak adjustment. We asked lots of questions about new ones at his last appointment and indicated that we were seeing the need to...

Walt Collum, on Google

Being a military veteran that has had hearing issues for many year, it was a blessing to be seen and taken care of by Eddie Mantooth and his staff. From the time I walked in to the follow up appointments they have treated me like family. I would highly recommend...

JD Brown, on Google

Schedule Your Free Consultation

Schedule Now